• The four essential elements
• “Much more important than that was the culture we developed”
(Total Recorded Time is 11:52)
At a time when worker’s tenure with a single company can almost be timed with a wind-up stopwatch, Robert Kohlhepp is an exception. He spent his entire career – more than half a century – with Cintas Corporation, retiring in 2016 after a career that saw him as general manager, vice president and treasurer, executive vice president, president, chief executive officer and finally as chairman of the board.
What kept him there? And what magic lesson does Cintas offer to other companies trying to retain key staff?
“The thing that made it so good was it was a good business,” he says. “But the thing much more important than that was the culture we developed.”
He says there are four main parts to a good company culture:
• Determining your principal objective
• Establishing your corporate character
• Developing consistent management systems, and,
• Conducting business ethically.
Robert Kohlhepp talks about his career and the development of an ethical corporate culture in a fast-growing business in this Bizgnus Viddo Interview podcast:
Mr. Kohlhelpp is the author of the new book,
“Building a Better Organization,” (Aamass Publishing, LLC, September 2021). In the book, he explains that building a great organization where people want to work comes down to instilling the elements of an effective corporate culture across the entire organization — from the front-line worker to the department manager to the CEO.
For more information: robertkohlhepp.com
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