•   Why managers need to remember what Einstein said

• “There is absolutely no, zero, nada, zilch, reason why we … subscribe to Albert Einstein’s definition of insanity”

Fifteen years in management with the Ritz-Carlton Hotel Company helped shape how management consultant Douglas Brooks looks at problems – and solutions.

He has developed a 52-week plan for managers to develop greater customer-focused teamwork, to motivate and to retain top employees.

Mr. Brooks has put his ideas into a new book with the blunt title, “If This Book Doesn’t Help, It Might Be You.”

“I tried to encapsulate questions and answers and opportunities for young leaders, new leaders, old leaders, C-suite leaders, to be able to stimulate conversations in their work group, whether it’s at the board level or the line lever,” he says.